Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What’s in these terms?

These terms tell you the rules for using our website, https://woluweshopping.be (“our site”). Please note that other terms may apply to your use of other services available in our shopping centre, please see ‘There are other terms that may apply to you’ below for further details.

Who we are and how to contact us

https://woluweshopping.be/ is a site operated by Eurocommercial Properties Belgium S.A.  (“we”).  We are a public limited liability company registered in Belgium and have our registered office at Rue Saint-Lambert 200, 1200 Woluwe-Saint-Lambert, Belgium with the registration number in the Belgian Crossroads Bank for Enterprises: 0684.914.723. 

To contact us, please email info@eurocommercialproperties.com.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Woluwe Shopping Privacy Notice.
• Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase a gift card via our site, you will be routed to the site of our partner, Giftify. Giftify’s Terms and Conditions will apply to your use and purchase of the gift card in addition to the tenant association’s Giftcard Terms.

If you use Wi-Fi services in our shopping centre, our Wi-Fi partner’s terms apply to your use of Wi-Fi services.

The Second Life General Conditions of Sale and Use apply to your use of the The Second Life services and site.

We may make changes to these terms

We amend these terms from time to time.  Every time you wish to use our site, please check these terms to ensure that you understand the terms that apply at that time.  

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products or services, our users’ needs, our business priorities, or to make changes that may be required by applicable laws. We will try to give you reasonable notice of any major changes.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available, be fully functional, or be uninterrupted.  We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.  We will try to give you reasonable notice of any suspension or withdrawal.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation.  We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You must keep your account details safe

If you choose, or you are provided with, a username, password, pin or other data, information, or credential with respect to the MY WOLUWE SHOPPING or as part of our security procedures (collectively, “Access Credentials”) you must treat such information as confidential.  You must not disclose Access Credentials to any third party.

We may reject, or require that you change, any Access Credential that you provide, or refuse your registration to, and/or subsequent right to use, the MY WOLUWE SHOPPING.

We have the right to disable any user identification code, name or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your Access Credentials, you must promptly notify us at info@eurocommercialproperties.com.

How you may use material on our site

With the exception of information or materials provided via Third Party Links (as defined below), we, or our affiliate entities, are the owners or the licensees of all intellectual property rights in our site, and in the material published on it. All works on our site are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site.  This includes using (or permitting, authorising or attempting the use of):

• Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
• Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790) and any applicable national implementing legislation.

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Do not rely on information on this site

The content on our site is provided for general information only.  It is not intended to amount to advice on which you should rely.  We recommend that you obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date, or that utilising the content on our site will guarantee any particular outcome.

We are not responsible for websites we link to

Our site contains links to other sites and resources provided by third parties (“Third Party Links”). These links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

We do not make any statements, warranties or representations about the accuracy or completeness of the information provided via Third Party Links, and are not liable to you or to any third party for any claims or losses arising out of our in connection with the information or materials available via Third Party Links.

Our responsibility for loss or damage suffered by you

• Nothing in these terms shall have the effect of excluding or limiting our legal liability under applicable law in the event of (i) death or personal injury (ii) fraudulent misrepresentation or fraudulent concealment of defects of our site (iii) loss and futile expenses caused by wilful intent or gross negligence, (iv) a breach of a contractual guarantee as to the quality of our site (if any), or (v) other cases where liability cannot be excluded or limited by agreement in advance (such as e.g. under applicable product liability laws). Subject to the foregoing sentence only,

1. 1. We will not be liable for your loss and futile expenses (jointly the “Damages”) caused without any negligence or intent on our part; 
   2. We will not be liable for your Damages caused by the breach of a non-material contractual obligation caused with only slight negligence;
   3. Our liability for the breach of material contractual obligations with only slight negligence will be limited to those Damages foreseeable to the parties at the time of the conclusion of the agreement between you and us that typically arise in transactions of this kind.  For this purpose, a material contractual obligation is deemed an obligation, the fulfilment of which is a prerequisite for enabling the proper fulfilment of the contract and on the fulfilment of which you may generally rely. 

• Your use of our site may be covered by warranties against defects under applicable law.  These warranties may include rights to have defects on our site brought into conformity by repair or replacement free of charge, including by receiving necessary updates to our site.  Nothing in these terms limits or excludes your statutory warranty rights and claims.
• All limitations of liability of any kind in these terms are made for the benefit of us and our affiliates and their respective shareholders, directors, officers, employees, affiliates, agents, representatives, licensors, and service providers, and our and their respective successors and assigns.  We do not exclude or limit in any way our liability to you where it would be unlawful to do so. 
• Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any gift cards to you, which will be set out in the Gift Card Terms..

How we may use your personal information

We will only use your personal information as set out in our Woluwe Shopping Privacy Notice.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site.  You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.  You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact info@woluweshopping.be.

Which country’s laws apply to any disputes?

• These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Belgian law, without regard to its principles of conflicts of law, and regardless of your location.  If you are acting as a consumer, i.e., for purposes which are outside your trade, craft, business or profession, the foregoing choice of governing law will not have the result of depriving you of the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of the laws applicable where you habitually reside.  We both agree to the exclusive jurisdiction of the competent Belgian courts.  If you are acting as a consumer, i.e., for purposes which are outside your trade, craft, business or profession, the foregoing choice of forum and venue does not apply to you, and the forum for any disputes between you and us shall instead be determined by applicable law.

The EU Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are neither obligated nor ready to participate in online dispute resolution. 

Using our branding

Our trademarks are registered in the Benelux Union to Eurocommercial Properties Belgium NV. You are not permitted to use our name, logo, trademarks or any of our brand assets without our approval, unless they are part of material you are using as permitted under the section headed ‘How you may use material on our site’ of these terms of use.

You should not use our name, logo or any of our brand assets to imply any kind of partnership, endorsement, joint venture, or commercial relationship between us and you.