Services
Do you need to make a few transactions via a post office? No need to go far, just outside the Shopping Center, on Rue Saint Lambert, is a post office that is open from 09:30 a.m to 5:00 p.m on Monday, Wednesday and Friday, from 09:30 a.m to 6:00 p.m on Tuesday and Thursday and from 09:30 a.m to 1:30 p.m on Saturday.
Wide corridors, sliding doors, five lifts and spacious boutiques open onto the gallery: the Shopping Center offers easy access for people with reduced mobility.
You can access the Roodebeek station (line 1 Gare de l’Ouest-Stockel) directly from the Woluwe Shopping Center. And our Shopping Center is also served by five different bus routes.
STIB : Tram 8, Bus 29, 42 & 45
De Lijn : R59
TEC : E12 LLN-Wavre-Kraainem-Roodebeek
The Shopping Center has almost 2,000 parking spaces with four entrances on Rue Saint Lambert and Boulevard de la Woluwe. Car Parks +1, +2 and -1 are located in the new extension. Not many people know about the existence of Car Park P2 located at the far end of the Woluwe Shopping Center. You will find a space there very quickly and be able to make your way into the Shopping Center in no time at all.
The Shopping Center is easily accessible for those who travel by bike using the safe bike lanes. More than 200 spaces for bikes have been reserved in the car park. However, we strongly recommend that you secure them with a padlock. For maximum security there is a secure bike park on the Boulevard de la Woluwe, at the first entrance for vehicles, on the right hand side. Just ring the bell and a guard will open the doors for you via a videophone so that you can park your bike there in total security. To pick up your bike again, just repeat the procedure. But you should still fasten it with a padlock even in this secure place.
Sometimes you need to broadcast an urgent message: a child has gone astray, a car is badly parked. You can make an announcement at the Info Desk.
And why not make your family outing a fun event for all? Thanks to our Boobaloos – little coloured cars that are easy to manoeuvre – tiny tots will adore going shopping with you. For more information contact the Info Desk.
Do you need cash? You will find cash machines on the ground floor, in the corridor towards the Boulevard de la Woluwe.
You cannot plan when your baby will need a nappy change, so we have installed a changing table so that you can change your baby in total discretion. It is located in the toilets on the ground floor near the Rotunda, close to the exit to Car Park 2, opposite Giordani.
Has the button on your trousers come off? Has your seam come undone? We have the solution to your problem. The Retouch’ boutique on level 0 will carry out any repairs for you in record time so that you can continue shopping in total comfort.
Someone has a little accident or has some sort of attack? A First Aid kit as well as a defibrillator is available for qualified people to administer first aid.
The Shopping Center has several escalators, but if you have a pushchair or are in a wheelchair you can take one of the five lifts.
Have your parcels delivered to the Bpost lockers installed in the underground station entrance. Easy, practical and a real time-saver !
An abandoned umbrella? A jacket left behind? A briefcase gone astray? As a good citizen you should hand in whatever you find to the Info Desk. Because if you were to lose something, you would be very happy if someone handed it in for you, wouldn’t you? Do to others as you would have them do unto you.
Has your battery run out? We have the solution for you. We have a number of different chargers available one of which is bound to be compatible with your mobile phone. For more information contact the Info Desk.
Ah, those pesky passport photos: it’s just when you need them that you don’t know where to take them! Woluwe Shopping comes to the rescue with no fewer than three options: at Mister Minit, on level 0 on the car park side, and at the two photo booths, one in the underground station entrance and the other in the entrance next to the Fidenziana shop. So go on, give us a smile 😉
Are you worried that if you turn away for a moment your child will be lost from your sight? Don’t worry; they won’t have gone far. We can provide you with personalised bracelets on which you can write their name so that if they do go astray, an announcement can be sent out on the loudspeaker system so that they are returned to you safe and sound. For more information contact the Info Desk.
Public toilets that are always clean and accessible to people with reduced mobility are located at the level of the purple lock under the elevator of the central floor and also at the Food Court, opposite “Traiteur Giordani”.
The Shopping Center is vast and your tiny tots may get tired walking such a lot. For this reason, the Woluwe Shopping has pushchairs that are available on loan free of charge. For more information contact the Info Desk.
Recycling is a simple, responsible and vital gesture for the environment. To make it easier for you to recycle, Woluwe Shopping has set up a Recycle Point (in the purple entrance, near the public toilets under the Info Desk) to collect your recyclable waste: batteries, light bulbs and neon lights, small electrical appliances, clean and dry clothes in closed bags… Together, let’s recycle more! The planet is thanking you already.
The Shopping Center offers a car sharing service (via the Poppy app), with a dedicated parking area in the outdoor car park (Avenue P. Hymans side). Handy if you’re buying bulky goods!
The Info Desk offers a taxi reservation service. Once the taxi has been called you just go to the taxi drop-off point located at the entrance of the Shopping Center on Rue Saint Lambert, next to the supermarket and the former Total petrol station.
It is possible for you to be delivered and to send parcels via the UPS access point located at the Info Desk. This service is available during Shopping hours.
If you have difficulty getting around or standing for periods of time, the Shopping Center will loan you a wheelchair free of charge. For more information contact the Info Desk.
Stay connected for all your business dealings and activities: the WiFi network is available free of charge throughout the Shopping Center.